ABOUT HUGHES PRC
HPR is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, and Sewage emergencies. We guarantee to dispatch a technician to your property within minutes of receiving your call. We have 10 years experience in this industry and have helped many home and business owners in restoring their property to pre-loss condition. We are well known in many the communities and work with all insurance companies as well as have friendly business relationships with a multitude of adjusters. We work side by side with them to assure that every step is handled appropriately and within your coverage specifications.
We guarantee our work and have handpicked our staff so that we never lose that “personal attention” that you rarely receive in this industry today.
We are extra sensitive in the areas of customer service because we know that when someone’s home or building is in an emergency situation involving water, flood, fire, storm, sewage or mold damage, it in itself is overwhelming and stressful. We know how important it is for our customers to return to their regular life ASAP. The satisfaction of the client is most important to us. We place stringent standards that we enforce at every job for accuracy, respect of property and attention to detail to make sure we don’t ever compromise the quality of service.
We offer immediate response, as well as flexible scheduling for monitoring. We adhere to all policies of the certifying agencies, as well as enforcing continuous education for our technicians. One thing HPR prides itself in above all the rest is rock solid work ethics. For our technicians, administrative staff, supervisors, customer service, and owners – work ethics and honesty are paramount.
We look forward to working with you and will always provide professional and friendly service!